Signet

There are two subscription options available in Signet Transfer, and it is possible to subscribe to both:

• a) A solution for users to send data to anyone with an Icelandic ID number.
• b) A solution to receive data from anyone with an Icelandic ID number by setting up a reception portal. The subscription includes a company portal and open reception groups.

Fill out the agreement here or contact a sales representative by emailing signet@signet.is for more information about Signet Transfer.

Subscribed individuals and company users can send files to individuals.

1. Log in to Signet Transfer and select Send to individuals. Drag and drop the file(s) you want to send.
2. If you upload more than one file, a ZIP file will be created, which you can name.
3. If you wish, you can include a description with the file. The description will appear under “File information” and on receipts.
4. If you are a company user, you can choose to send the file on behalf of the company.

Recipient details must be specified:

• Kennitala: Required for the recipient to access the file using digital certificates from Auðkenni.
• Recipient's phone number or Evrotrust ID: Required for the recipient to access the file using digital certificates from Evrotrust. See more in Can data be sent to foreign individuals?.
• Email address: Required for the system to send a notification about the new file to the recipient.

You can write a message that will accompany the email notification, along with sender details and a direct link to download the file.

If the file is to be sent to multiple individuals, click Add recipient.

If the email was sent to the wrong address or if the recipient cannot find the email, you can:

• Send a reminder.
• Copy the link to the file transfer from the File Overview and send it to the recipient.
• Ask the recipient to log in to Signet Transfer with digital certificates and download the file from the File Overview.

You can send data to companies that have a reception portal without having a subscription.

1. Log in to Signet Transfer and select Send to companies.
2. Drag and drop the file(s) you want to send.
3. If you upload more than one file, a ZIP file will be created, which you can name.
4. If you wish, you can send a description with the file. The description will appear under File information and on the receipts.
5. If you are a company user, you can choose to send the file on behalf of the company.
6. You need to select the company and the appropriate reception group.

If you received an email saying that a file was sent to you via Signet Transfer but cannot see the file after logging in, the reason might be:

• Your Personal ID number (kennitala) was not entered correctly by the sender when the file was sent, or
• You are not in the reception group the file was sent to.

If the file was sent to a company's reception group, the system administrator of your company needs to add you to the reception group.

It depends on which operating system and browser you used when downloading the file.

In most cases, the file needs to be saved manually in a folder on your phone, so it does not save automatically.

If you can't find the file on your phone, you need to contact the sender and ask for the file to be sent again.

Yes, you can send files to individuals who have digital certificates from Evrotrust. A list of countries that Evrotrust supports for issuing digital certificates can be found here.

Before files can be sent to a foreign individual, they must first get digital certificates from Evrotrust and log in once on the Signet Transfer website to accept the terms and conditions. To send the files, the sender uses the recipient's phone number, which was used during registration for the certificate, or the Evrotrust ID.

The recipient can get digital certificates from Evrotrust by downloading the Evrotrust app from the Apple App Store or Google Play Store and take a photo of their passport and face with the phone’s camera.

Further instructions can be found by selecting Register with Evrotrust on the Signet Transfer login page.

Once the recipient has obtained their digital certificates and logged into Signet Transfer, files can be sent to them. The file is sent by selecting Evr and entering the phone number or Evrotrust ID. Please note that the phone number must include the country code (e.g., +354 for Iceland).

To receive data via Signet Transfer, you first need to get digital certificates and register with Signet Transfer. Follow the steps outlined in How do I register and use Signet Transfer with digital certificates from Evrotrust?

When someone sends you files via Signet Transfer, you will receive an email notification containing a direct link to the data.

To access and view the file:

1. Click the View file button in the email notification.
2. Authenticate to Signet Transfer with Evrotrust using your phone number.

Follow these steps to authenticate:

1. Select Sign for free (note that at this stage, you are not downloading the file but verifying your identity to access transfer details).
2. Choose your digital certificate.
3. Enter your PIN to confirm.

Once logged in, you can view details about the file transfer and proceed to download the file.

Click the Download file button to save the file. Note that you can only download it once, so it’s recommended to save it securely on your computer or phone.